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How much disk space do I get
for my web pages and graphics?
The Plan 3 comes with 1,000 MB of
disk space and can hold over 50,000 pages with plenty
more room for graphics, sounds, scripts, and other
files!
The Plan 2 comes with 500
MB of disk space and can hold over 25,000 pages with
plenty more room for graphics, sounds, scripts, and
other files!
The Plan 1 comes with 250
MB of disk space and can hold over 12,500 pages with
plenty more room for graphics, sounds, scripts, and
other files!
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What are FrontPage
Extensions
and do you support them?
If you
use Microsoft FrontPage to publish pages to
the Net, you will need the FrontPage Extensions supported. We support FrontPage Extensions FREE OF CHARGE. You can also install or
uninstall FP Extensions anytime yourself.
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Can I depend on fast
downloading speeds when others access my
site?
YES! Our bandwidth is provided by at
least 6 upstream providers, each at 1,000Mbps. They
include UUNET, Allegiance, Verio, AboveNet, Global
Crossing etc.
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Do you offer secure server
space for transferring credit card
information?
YES! Our servers are
equipped with the latest SSL technology so your
customers can safely order your products or services
online! Normally, any text sent from your browser is
sent as plain text. This means that a hacker could
potentially intercept the information sent from your
browser and read it.
By using the secure server (SSL), the information is encrypted before it is sent.
It would be practically impossible for anyone to decrypt
it without knowing the key.
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What is a "parked" domain,
addon domain
and how much do they cost?
Parked
domains are aliases of other domains. For example, say
we have mary.com parked to your main account at
steve.com. This would mean that anyone who goes to
mary.com would automatically go to steve.com. There is
no actual hosting involved with mary.com. Mary.com
merely acts as a nickname to steve.com.
Addon domains
are aliases of other hosting directories. For example, we can have
john.com pointed to steve.com/folder1/index.htm.
Parked domains and
addon domains are available for free. The quantity depends on the account
type.
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Can I upload pages
frequently?
Each account comes
with one or more FTP/Telnet account. You have full access to
your space via FTP 24 hours a day, 7 days a week so you
can update your site at your leisure.
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How much data transfer do you
allow for my web site?
The Plan 3 comes with
30 Gigabytes of data
transfer per month.
The Plan 2 comes with 20
Gigabytes of data transfer per
month.
The Plan 1 comes with 10 Gigabytes of data transfer per month.
A typical website normally uses less than 0.5 Gb of data transfer per
month.
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What is a
cgi-bin and do I
get one?
A cgi-bin is where you
would store cgi scripts. These scripts are used to
generate online order forms, guestbooks, shopping carts,
counters, and more! YES, every account comes with a
local cgi-bin! You can also run cgi scripts outside the
cgi bin. Also, we do not use CGI-Wrap that makes script installation
difficult.
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What is the Account Control
Panel?
We offer a remarkable
program, CPanel 8, to manage all the features associated with your
hosting account. You can manage your email, cgi scripts,
databases, mailing list, and much more! You can also view the current
usage of disk space, bandwidth transfer, email addresses and so on.
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What about the Traffic
Statistical Software?
Traffic analysis software comes pre-installed with every
web hosting account!
If you already have an account with
us, you can access your statistics from the Admin
Control Panel.
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What about Technical
Support?
We provide web hosting
services to many clients and from experience we have
found that handling support request via email to be to
our clients greatest advantage. We answer all email on
the same day it is received - most often in only a few
hours.
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What kind of technical support
do you NOT
provide?
We do not provide any
technical support relating to HTML syntax, Java
programming, Java scripting, any 3rd party software, cgi scripts
(unless they are UPOINT's scripts), nor any other non-network
related aspect.
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What types of account
activities are prohibited?
We do
not allow sites with these nature:
- adult content or pornography
- software warez
- a sole mp3 or video streaming/download center
- a sole file download center
We
also do not permit spamming or spamming related software
on our system. Any accounts failing to adhere to these
policies may be deactivated without warning.
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