What types of email
addresses can I setup?
Basically there are 2 types of email addresses:
(1) A forwarder email address
This is a "mimic" email address without a mailbox. All emails
sent to this address will be automatically redirected to another
email address you specified. For example, all emails sent to
firstname.lastname@example.org are redirected
(2) An email address with an actual mailbox
This is a physical place where all your incoming emails are
stored. To retrieve the emails, you may use an email client
(such as Outlook Express or ThunderBird) or a browser to
access Webmail. Instruction for setting up the email client is
How do I access my email account via Webmail?
Point your browser to www.yourdomain.com/webmail .
You will be prompted for the username and password of
your email account. Enter your FULL email address as the
Webmail is a very useful and convenient way to read and
send emails when you are traveling or managing emails in
an Internet cafe.
After logging in, you can use the web-based software RoundCube to manage your emails.
If you have been using Hotmail, Yahoo Mail or Gmail before, you will
find RoundCube very similar.
Webmail is only for email addresses with mailboxes. It is not for forwarder
You can set up auto-responders to
automatically respond to incoming emails. Meaning, when someone sends
you an email, he will receive an automatically replied email.
Each account plan comes
with a pre-specified amount of auto-responds. Auto-responders can be set
under the Webmail at www.yourdomain.com/webmail
How do I change my password (as seen
after logging into Webmail)?
to security and safety reasons, we are unable to retrieve your password
for you in case you have forgotten it. We can only reset the password.
To change your password, login to the Webmail. You will see the
"Change Password" icon near to the bottom of the page.
How do I setup my email accounts for my desktop email
clients (e.g. Outlook, Outlook Express, ThunderBird etc)?
Incoming mail (POP3): yourdomain.com
Outgoing mail (SMTP): yourdomain.com (or the one
provided by your Internet connection ISP)
Account name (username):
email@example.com (use FULL email address)
Server port number:
- Outgoing mail (SMTP): 587 (please do not use the default
- Incoming mail (POP3): 110
This server requires a secure
connection (SSL): - unchecked -
Log on using Secure Password
Authentication: - unchecked -
Outgoing mail server. My server
requires authentication: - unchecked -