Title: Billings: What is your refund policy?
Under what circumstances do you give a refund?
Money-Back Guarantee
UPOINT is pleased to offer a money-back guarantee (except for the 1-month P0000T Trial Account) within 30 days of your Paid Account signup should we fail to provide a satisfactory service.
Refund
Pro-rated refund will be given if it is found that the service is practically not useable due to hardware or software errors or in cases where UPOINT fails to continue providing the service. We will not be responsible for any fees that you charge your customers or your time and effort spent in overcoming any error occurred.
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